FREQUENTLY ASKED QUESTIONS
What silk do we use?
All Anna O'Dor® products are made of 100 % mulberry silk, of the highest (6A) grade, 22 momme and adhere to strict quality guidelines which include the use of non-toxic dyes whilst being OEKO-TEX® standard 100 certified. We never buy fabric in stocks, where the quality of material may vary.
Where does silk come from?
Our finest 100% mulberry silk is “made to order” in China, we only collaborate with certified manufacturer; with the help of our own representative, we control quality at every stage before shipping to Europe. The history of silk began in ancient China circa 27th century BC. Since then China remains the world’s leading silk manufacturer. European producers also import raw materials from China (silk fibers, yarns) and then weave them into silk fabric. We work directly with the manufacturer of raw silk /woven fabric. It allows us to get the superior-quality of the fabric.
What is momme silk?
Momme is the count that’s used to measure silk’s weight and quality. It’s similar to thread count with other fabrics - so the higher the momme, the thicker and better quality the silk is. Our 22 momme silk products are the perfect balance between weight and density. The quality is pure heaven. You’ll know exactly what we’re talking about instantly once you’ve slipped one of them on for the first time. (And every time after that!)
What is standard 100 by OEKO-TEX®?
Our 100% finest mulberry silk products are OEKO-TEX® Standard 100 certfied not to contain any toxic ingredients and have also been dermatologically tested to be gentle and safe. While many products on the market only meet OEKO-TEX®'s Product Class II requirements, our silk products meet the Product Class I requirements, being the highest class with the most stringent criteria, deemed to be safe for babies and toddlers.
Why should I use mulberry silk products?
Mulberry silk (grade 6A) is the highest quality silk available on the market! 100% natural and hypoallergenic, is the most skin-friendly and hair-friendly material in the world. For more details about mulberry silk go here.
How to wash silk?
You can wash Anna O'Dor® silk products in handwashing or in the washing machine! A detailed silk care guide on how best to prolong the life of your silk pieces.
Do you ship outside of Lithuania?
Yes, we ship all over the world. Please refer to our Delivery page for more information and to check the delivery costs for your country.
I haven't received a confirmation email for my order?
Firstly check your spam / junk email folder. Sometimes the confirmation is here. However if you still can't find it please write us on info@annaodor.com and we can quickly and easily tell you if your order has gone through.
Can I return my order?
We’re sure you will be happy with your purchase. However, if you are not satisfied, you can always return it for a full refund within 14 days of delivery (excluding the shipping costs). Please check our Returns and Refunds policy.