SHIPPING, DELIVERY & PACKAGING

We ship worldwide!

All orders are shipped from Anna O'Dor studio in the Lithuania, Vilnius.
Any order placed after 11.30 am (GMT+2) will be shipped the next business day. In some cases, please allow an extra 24 hours picking and packing time for orders to be fulfilled during week days.

FREE SHIPPING ON ORDERS OVER €100

REGION

DELIVERY TIME

Lithuania

1-2 business days

Latvia, Estonia

1-2 business days

UK, Europe

2-8 business days

US, Rest of the world

3-12 business days

 

LITHUANIA:
DPD Courier - €4.95 | 1 business day
Standard Shipping parcel machines (orders below €100) - €2.95 | 1-2 business days
Standard Shipping parcel machines (orders above €100) - FREE | 1-2 business days

 

LATVIA & ESTONIA:
DPD Courier - €7.95 | 1 business day
Standard Shipping parcel machines (orders below €100) - €6.95 | 1-2 business days
Standard Shipping parcel machines (orders above €100) - FREE | 1-2 business days

 

EUROPE:
Express Shipping - €25.95 | 2-3 business days
Standard Shipping (orders below €100) - €6.95 | 4-8 business days
Standard Shipping (orders above €100) - FREE | 4-8 business days

 

REST OF THE WORLD:
Express Shipping - €35.95 | 2-3 business days
Standard Shipping (orders below €100) - €12.95 | 7-12 business days
Standard Shipping (orders above €100) - FREE | 7-12 business days

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Please always include your phone number in case the courier needs to contact you and double-check your shipping address with postal code! Make sure you enter an address where there is someone to accept the parcel at delivery. 
UK, USA & REST OF WORLD
DUTIES & TAXES INFORMATION

The customer outside the European Union will be responsible for paying any import duties, clearance fees, or other fees assessed during the transport of your order. Anna O'Dor has no control over these charges, and we cannot tell you exactly how much it may cost you, as customs policies and import duties vary widely from country to country. The customer is responsible for ensuring that all information and documentation needed by customs in the buyer's country are correctly provided and in the correct form.

GENERAL DELIVERY INFORMATION

We endeavor to dispatch your order within 1 working day (excluding weekends, bank holidays, and public holidays). Any order placed after 11.30 am (GMT+2) will be shipped the following working day.

You will receive a tracking email as soon as your order has been despatched, all deliveries are sent using a tracked & signed for service.

Please be aware that all orders are sent/estimated on working days and please note LT Public/Bank holidays will affect your expected delivery date. Customs in the country of delivery may also sometimes delay orders.

Once an order is dispatched, we kindly do not accept any cancellations. Should a shipment be undeliverable at the destination due to reasons such as refusal to pay import taxes, incorrect address provided, multiple failed delivery attempts, or otherwise, the parcel may be abandoned at the destination country at the recipient's responsibility.

OUR PACKAGING AND GIFTBOXES

All Anna O'Dor orders are wrapped in boxes.
Our FSC-certified paper and cardboard packaging is made from a blend of sustainably sourced, replanted trees and recycled materials, and is also fully recyclable or compostable. Our care labels are also produced using 100% recycled paper.

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@annaodorstudio